Get great performance from your team with market leading online training for hospitality

Training and development are essential to keep your business safe, legal and delivering the best possible experience for your customers. Institute of Hospitality have partnered with Upskill People, market leaders in hospitality online training to bring you a fantastic online learning package for your team.

To sign up for the Institute of Hospitality training programme call us on 020 8661 4900 or email

To find out more download the flyer

Information on what’s available and how your team, managers and business will benefit.


All your questions answered

A full FAQ sheet detailing online learning and how we use it to improve organisations.


Client Quotes

  • "The staff said they found it very useful, in previous jobs they had reams of paper to read but found the modules more visual and interesting." - 1 of 3

  • "It is very easy to use, has improved skills in the team and makes it easier to train new starts." - 2 of 3

  • "Staff have found it informative and good for a foundation of what to expect when you come into the business." - 3 of 3

Why put online learning to work for your business?

Fact, the number one reason customers will pick your store is your team, great staff need great training. No matter how experienced they are there’s always something to improve.

Quality of service and having great product knowledge means customers spend more. Skills and knowledge need to be kept up to date and always fresh in the mind.

Many customers are local and many visit every week if not every day, building relationships and having a great store is what keeps them loyal. If your team aren’t the best they can be every visit, your customers might visit your competitors and not come back.

Legal compliance is something that has to be achieved and maintained, online learning gets the message across and provides a robust system of reporting. This gives you a lower business risk and greater peace of mind.

Simply put, our highly engaging, interactive courses made up of effective bite-sized modules, work and deliver bottom line benefits.